Terms & Conditions

By accessing or using selfcare-labs.com (or any subdomain) and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. About Us

Self Care Labs is registered in Pakistan. [PLACEHOLDER — legal business name, registration number, and registered address.]

2. Use of This Website

[PLACEHOLDER — acceptable use policy: lawful use only, no scraping, no impersonation, no attempt to breach security.]

3. Products and Pricing

[PLACEHOLDER — state that all prices are in PKR, inclusive/exclusive of taxes as applicable, and that prices may change without notice. Confirm tax treatment with an accountant before launch.]

• All product descriptions are provided in good faith. [PLACEHOLDER — disclaimer on product photography accuracy.]
• We reserve the right to withdraw any product or change prices at any time.
• [PLACEHOLDER — out-of-stock policy.]

4. Orders and Payment

[PLACEHOLDER — order process: when a contract is formed (e.g. upon dispatch confirmation), payment methods accepted, what happens if payment fails.]

5. Delivery

[PLACEHOLDER — delivery terms: timeframes, geographic coverage, risk of loss passing to customer on delivery, liability for incorrect address.]

6. Returns and Refunds

Please refer to our Shipping & Returns Policy for full details. [PLACEHOLDER — summarise key terms here once returns policy is finalised.]

7. Cash on Delivery (COD)

Please refer to our COD Policy. [PLACEHOLDER — briefly summarise COD terms and consequences of refusal to accept delivery.]

8. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Self Care Labs / CELLIV and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.

9. Product Claims and Disclaimers

CELLIV products are cosmetics, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results may vary. [PLACEHOLDER — full cosmetic disclaimer to be reviewed against DRAP regulations before launch.]

10. Limitation of Liability

[PLACEHOLDER — to be drafted by a lawyer. Typically limits liability to the value of the order in question. Ensure compliance with Pakistani consumer protection law.]

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. [PLACEHOLDER — specify jurisdiction / dispute resolution mechanism with legal counsel.]

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, please contact us.